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38th Productivity and Quality Awards

38th ANNUAL COUNTY OF LOS ANGELES QUALITY AND PRODUCTIVITY AWARDS PROGRAM

The Annual Productivity and Quality Awards (PQA) Program honors departmental productivity and quality improvement efforts deserving recognition.  One hundred and seven entries representing $147 million dollars in cost savings, revenue, and improved services to the community were submitted for awards consideration.  Congratulations to all 107 project teams!  Click here for a list of all 107 projects.

The Top Ten and Commission Special winners were recognized at this year’s Awards Luncheon at The Music Center, Dorothy Chandler Pavilion, on Wednesday, October 15, 2025.  The 2025 Top Ten winners represent the County’s commitment to serve people and solve problems.  From providing pet wellness services at parks, assisting individuals that are experiencing homelessness resolve legal barriers, and establishing a residential vocational training center designed to support transition-age youth…they represent the work of County employees, project teams, and community partners.  Click here for a list of the Top Ten winners.

Top Ten Awards Video Segment

“Resilient: Today, Tomorrow, Together"



GOLD EAGLE

Registrar-Recorder/County Clerk with Chief Executive Office, Internal

Services Department, Public Works, and Sheriff's Department



SILVER EAGLE

Justice, Care and Opportunities with Fire, Human Resources, Internal Services Department, and Public Defender



BRONZE EAGLE

Health Services (Harbor-UCLA Medical Center - Department of Nursing)



Vet@ThePark

Animal Care and Control

Contract Monitoring and Reporting System (CMRS)

Children and Family Services

Reading for Resilience: Library Services for All

LA County Library with Third Supervisorial District, Fourth Supervisorial District, LA County Office of Education, Probation, and Sheriff's Department

Community Outreach Court

Public Defender with Alternate Public Defender, Consumer and Business Affairs (Office of Immigrant Affairs), Justice, Care and Opportunities, Mental Health, Public Health, Registrar-Recorder/County Clerk, Los Angeles County Superior Court, Alcoholism Center for Women, Homeless Health Care Los Angeles, Los Angeles Homeless Services Authority, Mayor's Office of Community Safety, Office of the Los Angeles City Attorney, Partners for Justice, SGG/Project 180, The Skid Row ReFresh Spot, and Social Model Recovery Systems

Help in Any Language: On-Demand Interpretation

Public Health

Protecting and Saving Lives with Safety Locks

Public Health with Children and Family Services, Health Services, LA County Library, Parks and Recreation, Public Defender, Children's Hospital Los Angeles, Kaiser Permanente Baldwin Park Region, LA Care Health Partners, Pomona Valley Hospital Medical Center, and UCLA Resnick Neuropsychiatry Hospital

Streetlight Acquisition and LED Conversion Project

Public Works

Commission Special Award Winners

Changemaker Award

Saving Time, Saving Lives…The "IR" Way!

Health Services (Harbor-UCLA Medical Center - Department of Interventional Radiology)

Commissioners’ Legacy Award

Change Agents - The EHR Training Team

Executive Office of the Board of Supervisors (Human Relations Commission)

Community Equity and Inclusion Award

No Address, No Barrier to Public Health Services

Public Health with Beaches and Harbors, Chief Executive Office (Homeless Initiative), Health Services, LA County Library, Parks and Recreation, Los Angeles Homeless Services Authority, The People Concern, and St. Joseph's Center

County Image Enhancement Award

Community Brigade Pilot Program

Fire

Customer Service Award

In-Home Supportive Services Chatbot

Public Social Services

Mega Million Dollar Award

Enhancing the County's Benefits Advocacy Program

Health Services (Administration)

Outstanding Teamwork Award

Building Safety in LA Communities

Public Health with Executive Office of the Board of Supervisors (Human Relations Commission), Health Services, Justice, Care and Opportunities, LA County Library, Parks and Recreation, Probation, Public Works, Sheriff's Department, and Youth Development

Performance Measurement Award

Saving Lives through Data Monitoring

Public Health with Chief Executive Office (Homeless Initiative), Health Services, Medical Examiner, and Mental Health

Process Improvement Award

Sick Leave Buyback Automation Just Makes "Cents"

Auditor-Controller with Human Resources and Internal Services Department