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Board Report June 2015


On June 9, 2015, Supervisor Sheila Kuehl introduced a motion, co-authored by Supervisor Michael Antonovich, Mayor, which directed the Quality and Productivity Commission to examine the various types of software and information technology solutions available to the County.

The Board Motion specifically instructed the Commission "to report back with recommendations on how the County can more widely utilize free and low-cost commercial software; and information technology infrastructure services across multiple platforms, particularly high-definition video broadcasting and secure videoconferencing."
Digital by Default Report

Board Report June 2015


At its meeting on June 22, 2015, during Public Comment, Supervisor Michael D. Antonovich, Mayor, requested that the Quality and Productivity Commission, in collaboration with the Interim Chief Executive Officer and Director of Public Social Services (DPSS), review the administration of services provided by Eligibility Worker and DPSS. The directive specifically requested opportunities to streamline the process to better serve the public.
Services Provided by Eligibility Workers

 

Board Report April 2012


On October 25, 2011, on motion by Supervisor Antonovich, the Board requested that the Quality and Productivity Commission submit a plan that would "assist in providing solutions to County departments currently working on a single web access point."
Single Web Access Point for Los Angeles County

Board Report May 2010


On January 12, 2010, the Quality and Productivity Commission was directed by the Los Angeles County Board of Supervisors to study and present solutions for establishing an automated early detection system and rapid, all weather, 24-hour response system to suppress forest and brush fires at the source.
Wildland Fires - Automated Early Detection and Rapid All-Weather 24-Hours Response

Plain Language Initiative


County's Quality and Productivity Commission launched a "Plain Language Initiative" campaign to promote the use of Plain Language. Plain Language is communication your audience can understand the first time they read or hear it. The purpose is to improve customer service and reduce costs.
Written material is in plain language if your audience can:


  • Find what they need
  • Understand what they find
  • Use what they find to meet their needs



International Plain Language Day


The Quality and Productivity Commission embraces "Plain Language" in all aspects of government. Six years ago, the Commission launched a countywide initiative to promote the use of clear communication to the public. Using plain language principles saves time, money and allows the public easy access to quality services.



2010 CSAC Challenge Award


The California State Association of Counties honored the Commission with the "2010 Challenge Award" for the Plain Language Initiative.

CSAC "Simply Speaking" Executive Summary

Informational Links

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