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Leadership Conference
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QPC Annual Award 2016
QPC Annual Award 2015
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Best and Shared Practices
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Best Practices Department List
Best practices, identified by the Productivity and Quality Awards Program, are listed below by department.
Alternate Public Defender
2016
Prop 47 FRESH START NOW - A Second Chance
Animal Care and Control
2017
Fur Ever Families-Pets, People and Partnerships
Using Plain Language for Effective Animal Laws
2016
Using Plain Language for Effective Animal Laws
Wags to Riches, A Tail of the Healthy Pet Expo
(Collaborator)
Agricultural Commissioner/Weights and Measures
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
Assessor
2017
One-Stop Public Service Counter
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
2016
Assessor Contribution to Open Data Website
(Collaborator)
Assessor Portal
Auditor-Controller
2014
MARS: Mileage Authorization & Reimbursement System
DA-Web – Online Direct Assessment Self Service
Beaches and Harbors
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
2016
Marina del Rey Historic Harbor Tours
2015
Beaches and Harbors' Veterans Recruitment
REPortfolio – Computing Made Easy
Marina del Reys 50th Birthday Celebration
Board of Supervisors
2016
Public Service Through Improved Capacity Building
(Collaborator)
2015
Schabarum Park Emergency Preparedness Fair (Fourth District, Collaborator)
Training to Serve Sexually Exploited Child/Youth (Second and Fourth District, Collaborators)
Women's Veterans Program (First District, Collaborator)
"Got Equity? When to File a Complaint"
Chief Executive Office
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
2016
Assessor Contribution to Open Data Website
(Collaborator)
County-Wide Email Collaboration to Office 365
(Collaborator)
Transparency is Open Data
(Collaborator)
Dependent Eligibility Verification (DEV)
(Collaborator)
Wags to Riches, A Tail of The Health Pet Expo
(Collaborator)
2015
Executive Leadership Development Program (ELDP)
(Collaborator)
Chief Information Office
2016
Assessor Contribution to Open Data Website
(Collaborator)
Transparency is Open Data
(Collaborator)
County-Wide Email Collaboration to Office 365
(Collaborator)
2015
DA Cyber Investigation Response Team
(Collaborator)
Managed Print Services (MPS)
Microsoft Office License Consolidation
Child Support Services
2015
Predicting Prosperity: It's Just Analytical
Children and Family Services
2016
Foster Care Search System-Finding a Home That Fits
The ARC Program: Closing The Disparity in Benefits
(Collaborator)
2015
A Brighter Future: Combating Foster Youth Identity Theft
(Collaborator)
Student Information Tracking System (SITS)
Warrant Tracking System
Community Development Commission/Housing Authority
2017
Housing Without Borders
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
SOLAR Bridging Healthcare and Housing
2016
HACoLA and KIPP LA: Reaching Higher Together
Maintaining Integrity in Housing Assistance
TGE Resource Center - More Than Just Urban Farming
2015
Affordable Housing Done Right
Modernization "On Budget and On Time"
Public Housing Residents Breathe Easier
Welcome to our Lobby SSIR
Consumer and Business Affairs
2015
A Brighter Future: Combatting Foster Youth Identity Theft
Coroner
2015
CAMS – Improving Client Case Management (Collaborator)
County Counsel
2016
Lights, Camera, Action! Safe Meals for Movie Stars
Using Plain Language for Effective Animal Laws
District Attorney
2017
Jail Mental Health Liaison Program
(Collaborator)
2015
DA Cyber Investigation Response Team
Fire Department
2017
Fire/EMS Cardiac Arrest Quality Improvement
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
2016
Staying Alive: CPR Anytime Public Education Program
Health Services
2017
A Language Justice Initiative
Clinic Work-Flow Model to Reduce Total Cycle Time
Clinical Documentation Improvement
Employees Secure Records & Achieve Hugh Savings!
Enterprise Help Desk for DHS Implementation
Expansion of Palliative Care Services
Harbor's Spring Cleaning Turns Trash Into Cash
Hire Me, Virtually Digital Interview Innovation
HULA Diabetes Management Saves Limbs and Lives
Improvement of Outpatient Surgery On-Time Starts
Maternal Mental Health in Pediatric Clinics
Medical Decision Making of Unrepresented Patients
Multispecialty Hub & Medical Innovation Incubator
Novel Delivery System Closes Healthcare Gaps
Reducing Denied Days VIA Daily Audit & Feedback
Saving Dollars, Saving Time, Saving Lives
Social Determinants of Health in Primary Care
Team Triage in the ER Why Wait
Techno-Tracking Surgical Instrument Management
Wait Time Reduction LAC Clinic Tower Pharmacy
2016
Assessing Alcohol Use in Psychiatric Patients
Decrease OVMC ER Length of Stay
Harbor Finance 2016 (Efficiency=Infinite Patient Experience)
Improving Cancer Care
Improving Patient Transitions
LAC USC Emergency Department LEAN Project
My Health LA
Reducing Cataract Patient Visits
Teleretinal Diabetic
Time is More than Money in Healthcare
Transparent, Real time Based Huddle
Patient Satisfaction with Targeted Interventions
Tracheostomy Manager
2015
Decrease Boarding Time in the Emergency Room
Decreasing Cycle Time in Pediatrics Clinic
eConsult Diabetes Co-Management Model
EENT Message Center
Enterprise Health Information Management Dashboard
Expansion of Pulonary Services
Frontline Teams Improve Gateway to Primary Care
Identify Wasted Capacity & Improve Bed Utilization
Inmate Care Services
Primary Care LED Exercise Stress Lab
Using Art to Create a Healing Environment
Human Resources
2016
Dependent Eligibility Verification Program (DEV)
(Collaborator)
Wags to Riches, A Tail of the Health Pet Expo
(Collaborator)
Youth Opportunity Program
(Collaborator)
2015
Beaches and Harbors' Veterans Recruitment
(Collaborator)
Executive Leadership Development Program (ELDP)
Women's Veterans Program
(Collaborator)
Internal Services
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
Wireless Devices Billing System
(Collaborator)
2016
County-Wide Email Collaboration to Office 365
(Collaborator)
Wags to Riches, A Tail of the Health Pet Expo
(Collaborator)
2015
DA Cyber Investigation Response Team
(Collaborator)
Managed Print Services (MPS)
(Collaborator)
Mega $$$! Grants to Grow a Health County
(Collaborator)
LACERA
2016
What Gets Measured Gets Managed
Mental Health
2017
Jail Mental Health Liaison Program
(Collaborator)
Work Therapy: IPS Implementation Project
2016
Addressing a Parish Community's Emotional Pain
Delivering MHS without Walls
Mental Health Training for First Responders
Youth Opportunity Program
(Collaborator)
2015
CAMS – Improving Client Case Management
(Collaborator)
IMHT: Reducing Risk for Homeless Early Death
Training to Serve Sexually Exploited Child/Youth
Una Mente, Una Vida: One Mind, One Life
Women's Veterans Program
(Collaborator)
Military and Veterans' Affairs
2017
Countywide Military Leave Program
2016
County Services Kiosk
(Collaborator)
2015
Beaches and Harbors' Veterans Recruitment
(Collaborator)
Women's Veterans Program
Parks and Recreation
2017
A Perfect Partnership - WDACS and Parks and Recreation
(Collaborator)
Blazing Trails on the World Wide Web
(Collaborator)
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
2016
Lunch at the Library: Health and Engaged Youth
(Collaborator)
More Parks for Los Angeles County
Water and Energy Task Force & Green Revolving Fund
Wags to Riches, A Tail of the Healthy Pet Expo
(Collaborator)
Youth Swing-A-Thon
(Collaborator)
2015
Beaches and Harbors' Veterans Recruitment
(Collaborator)
Careers in Conservation Summer Internship Program
Mega $$$! Grants to Grow a Health County
(Collaborator)
Schabarum Park Emergency Preparedness Fair
Probation
2016
Youth Opportunity Program
(Collaborator)
2015
A Brighter Future: Combatting Foster Youth Identity Theft
(Collaborator)
Public Defender
2017
Jail Mental Health Liaison Program
(Collaborator)
2016
Video Interpretation Services Program
2015
Beaches and Harbors' Veterans Recruitment
(Collaborator)
PD "One Stop" Resource Portal
Public Health
2017
Assuring an Informed Medical Community via Lahan
Fast and Furious - Running Down TB on Skid Row
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
Palliative Care - Partners for Children
Think Health LA - Let Your Fingers Do the Walking
2016
Client Centered Service-A Process Enhancement Tool
Lights, Camera, Action! Safe Meals for Movie Stars
(Collaborator)
Wags to Riches, A Tail of the Healthy Pet Expo
(Collaborator)
2015
Mega $$$! Grants to Grow a Health County
Novel Program Improves HIV Care
Public Housing Residents Breathe Easier
(Collaborator)
Welcoming Newborns with Timely Certificates
Public Library
2017
Adult 101 Life Skills Bootcamp for Teens
Library Offers Mobile Makerspaces
2016
Lunch @ the Library: Healthy and Engaged Youth
(Collaborator)
2015
24-7 Virtual Library
Beaches and Harbors' Veterans Recruitment (Collaborator)
Women's Veterans Program (Collaborator)
Public Social Services
2017
Automated Employee Transfer Program System
Be Informed Be Heard Network (BBN)
Centralized Keycard Access System
DPSS Model Office Concept for District Lobbies
Electronic Bulletin Board (EBB)
Wireless Devices Billing System
(Collaborator)
2016
IHSS Integrated Voice Response
Point of Service Scanning
Video-Conferencing for State Hearings
The ARC Program: Closing the Disparity in Benefits
(Collaborator)
2015
Data Mining – IHSS Fraud Detection & Prevention
Women's Veterans Program
(Collaborator)
Public Works
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
Solid Waste Automated Billing Systems (SWAB)
Student Outreach Program
Sustainable Energy Solutions - Energy Master Plan
Vision Zero Collision Geodatabase
2016
Bridge Capacity System
Bridge Preventive Maintenance Program
Countywide Integrated Pest Management Program
East Los Angeles Parklets
Kanan & Malibu Canyon Roads Tunnel Lining Project
Los Angeles River - Valleyheart Riverwalk
Mandatory Water Restrict Outreach Campaign
Utility Payment Application
Youth Opportunity Program
(Collaborator)
2015
Acquisition for Airport Terminal Building
Active Transportation Program Planning Using GIS
A Stamp of Approval for Warrant Distribution
Electronic Plan Check Submittal/Tracking Systems
Graffiti Education Program Discourages Tagging
Mega $$$! Grants to Grow a Health County
(Collaborator)
Real Time Traffic Signal Notification
Spot-On Flood Fund Budget Management
Water Districts Monitor What's in Your Water
Regional Planning
2017
LORD OF THE PLANS - Update LA County General Plan
(Collaborator)
KACE Stops the Chase
2015
Mega $$$! Grants to Grow a Health County
(Collaborator)
Registrar-Recorder/County Clerk
2017
LACERA Elections-Cost Savings
(Collaborator)
2016
County Services Kiosk
(Collaborator)
Dependent Eligibility Verification Program (DEV)
(Collaborator)
Emerging Leaders Program
Mail Upfront Scanning and Tracking System
Voting Rights Act (VRA) Commemoration Project
2015
Convalescent/Rehabilitation Voter Outreach Program
Pollworker Payroll Preprinted Stipend Card Program
Sample Ballot Redesign Initiative
Sheriff's Department
2017
Jail Mental Health Liaison Program
(Collaborator)
2015
Gender Responsiveness Program
Inmate Care Services Project
(Collaborator)
Schabarum Park Emergency Preparedness Fair
(Collaborator)
Superior Court
2017
Audio Remote Interpreting Assistance at Public Counters
2015
Court Reservation System
Treasurer and Tax Collector
2017
Signed, Sealed, Delivered!
2016
Going Once, Twice, Sold! Property Auction Redesign
2015
CAMS – Improving Client Case Management
Redevelopment Bond Refunding Program
Workforce Development, Aging and Community Services
2017
Emergency Meals for Home-Delivered Participants
Forensic Markers of Physical Abuse for the Elderly
Sandbags for Homebound Seniors
A Perfect Partnership-WDACS and Parks and Recreation
(Collaborator)
2016
Youth Opportunity Program
(Collaborator)