Dedicated to serving County residents, LA County Library staff met the challenges of the pandemic head-on by creatively utilizing their diverse skills to step into new roles. More than 150 Library staff used their finely-honed interpersonal and reference skills to assist with vital Contact Tracing, working to help reduce the spread of the virus.
Several staff assisted individuals experiencing homelessness at Project Roomkey sites and prepared 7,000 care kits for residents, which included access to free Library resources. Multiple Library locations have hosted COVID-19 testing as well as drive-through food distribution events in partnership with the Los Angeles Regional Food Bank, with staff distributing boxes of food to households struggling with food insecurity.
From working at the Department of Consumer & Business Affairs Call Center to providing election assistance to Registrar-Recorder/County Clerk to manufacturing Personal Protective Equipment for essential workers, Library staff met the challenging circumstances brought about by the pandemic by expanding beyond their traditional roles. By adapting their unique skillsets. Library staff have are providing innovative solutions that provide County residents with services that support their needs.