COVID-19: Human Resources response to the pandemic
DHR's Response to COVID-19
Department of Human Resources (DHR) has provided immediate resources Countywide to managers and employees. Projects included: 1.) Recruited and reassigned thousands of Disaster Service Workers to handle front line critical emergency response needs such as Project Room Key, Contact Tracing, and the upcoming election; 2.) Established the LA County Employee Hotline with live operators who have answered over 1,600 calls to date; 3.) Launched the Life Assistance Program: a no-cost, 24-hour wellbeing assistance to employees and their families; 4.) Supported Countywide HR through weekly COVID-19 DHRM portal and senior level DHR staff to serve as Human Resources Liaisons for all Departments; 5.) Provided on-demand training and development for 47,000+ teleworking employees with Udemy; 6.) Produced the Dialogue Series addressing civil unrest; informing and educating employees around societal inequities with topics on justice, health and education with experts in the field. 7.) Ensured medical carrier telemedicine for employees; 8.) Expanded virtual mental health education on topics such as managing stress and depression, finding balance during times of uncertainty, and anti-racist dialogues in partnership with the Department of Mental Health-UCLA.